Shipping policy

Shipping Policy

1. Purpose

This shipping policy outlines the terms, timelines, and delivery conditions applicable to orders placed through our store.

2. Shipping Areas

We currently ship to the following locations:

Canada
United States
International (depending on availability)

3. Processing Times

All orders are processed within 1 to 3 business days (excluding weekends and holidays).
During periods of high demand, processing times may be slightly extended.

4. Estimated Delivery Times

Delivery times vary depending on the destination:

Canada: 2 to 7 business days
United States: 5 to 10 business days
International: 7 to 21 business days

These timeframes are estimates and may vary depending on the carrier and logistics conditions.

5. Shipping Fees

Shipping costs are calculated based on:

order weight
destination
selected shipping method

The exact fees are displayed at checkout.

6. Order Tracking

A tracking number will be provided via email once your order has been shipped, when available.

7. Customs and Taxes

For international orders, customs duties or import taxes may apply.
These charges are the responsibility of the customer and are not included in the order total.

8. Delivery Issues

We are not responsible for delays caused by:

shipping carriers
weather conditions
customs procedures

9. Shipping Address

Customers are responsible for providing accurate shipping information.
We are not responsible for orders delivered to incorrect addresses provided by the customer.